| Job Description
We are seeking an experienced Salesforce Administrator to work in an exciting new role working on the entire Salesforce platform across a progressive, award winning business. The role will work closely with key stakeholders to gather a strong idea of requirements and prioritise any customisations to the initial Salesforce implementation.
The Salesforce Administrator will be responsible for supporting both a remote workforce and office-based users with issues and queries through the internal support system. They will also be responsible for the continued enhancement of the configuration of the platform. Responsible for training all new users on the platform and ensuring it is utilised efficiently and effectively working closely with the sales management team.
Main Responsibilities:
Work with the project team to develop a clear roadmap of system improvements
Managing user setup, profiles and roles, customisation of fields, record types, page layouts
Maintain, enhance, and create workflows, functions and configurations
Create new reports and dashboards, custom objects, and fields
Oversee the end-to-end configuration and change management of the system when improvements are implemented
Work with users to ensure that best practices are being followed for data entry and general use of the system
Knowledge, skills and experience required:
* Certified Salesforce Administrator ADM201
* Hands on experience with Salesforce (Classic and Lightning)
* Strong Salesforce product knowledge (Sales Cloud)
* Hands on configuration - Validation Rules, Workflows, Process Builder etc
* Strong with Apex, Visualforce and Configuration would be desirable
* Relevant experience working with dotdigital and Conga would be advantageous
* Experienced in using Data Loader
* Customisation and User Management
* Requirements gathering from key stakeholders
* Analytical skills to find gaps that require optimisation for the platform
* Driven to develop and succeed
Reference ID: SalesForceA
Job Types: Full-time, Permanent
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