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  » Posted on: 20-02-2020

Position or Job Title IT Systems Support Engineer
Company CV-Library Ltd
Recruiter Reference itjobspost/211759113
Position Location (City) DE1, Derby, Derbyshire
County/Area Derbyshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Systems Support Engineer Derby, East Midlands Salary: £27,000 to £29,000 (Negotiable) Full Time Role: Excellent Hours! (7.30 - 4.15 Mon -Thurs, 7.30 - 12.00 Fri)

OVERVIEW

Our Derby based Engineering sector client provides high quality products and services to the global aerospace and turbo-machinery industries. This organisation has a new vacancy for an IT Systems Support Engineer to join their team. This is a crucial role within the organisation, with varied duties that cover the following:

* Providing support for all users and equipment within the computing environment.

* Troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.

* To "Install, diagnose, repair, maintain, and upgrade all PC, Server, Network and Telephone equipment to ensure optimal system performance."

THE ROLE

* Work with Senior Managers to develop and implement required Company IT policies and procedures.

* Perform analysis, diagnosis, and resolution of computer and/or Perform analysis, diagnosis, and resolution of computer, server, network and telephone problems, and recommend and implement corrective solutions.

* Install, configure, test, maintain and support, monitor, and troubleshoot hardware and software.

* Constantly assess the need for IT upgrades, including the installation of computer, server and network components.

* Windows Server Installation and Maintenance:

Windows Server 2008R2, 2016, 2019, Hyper-V Server 2016 User account creation, maintenance, and troubleshooting Active Directory, Group Policies and Security WSUS DHCP DNS Veeam Backup pfSense Proxy Symantec Endpoint Protection AV

* Windows Desktop Installation and maintenance: Windows XP,7,10

* IIS

* MySQL

* Sage 50 Accounting

* OrCAD & PADS

* Windows Sharepoint Services 3.0, Sharepoint 2013 Foundation - Migration from WSS3.0 to above (Enable replacement - EOL 2023)

* MS Office 2007, 2010, Office365, Office 2019

* Provide support by responding to incoming calls, e-mails, and/or ticket system regarding problems.

* Installation, termination and testing of cabling (CAT 5e/6a).

* Maintain an inventory of all IT equipment.

* Maintain Norstar Meridian PBX Telephone System / VOIP replacement implementation.

* Accurately document instances of desktop, server and network equipment or component failure, repair, installation, and removal.

* Assist in developing long-term strategies and capacity planning for meeting future infrastructure demands.

* Write technical specifications for purchase of PCs, desktop hardware servers, and related products.

* Backup monitoring and verification.

* Network management (configuration of LAN, VLANs, Switches, Routers, Servers) - HP / Mikrotek / ZyWall / 3COM

* Assist, implement and maintain strategies and solutions to secure the company’s IT infrastructure.

CANDIDATE PROFILE

* Excellent understanding of Windows and Windows Server operating systems.

* Good understanding of Computer Networking.

* Cabling skills.

* Technically sound.

* Friendly and personable appearance / Excellent communicator / Reliable and punctual / Diligent / Able to work with minimal supervision

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£27000 - £29000/a
Start Date Required Experience
See listing
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Required Education
Other