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  » Posted on: 09-08-2018

Position or Job Title Software Support Analyst
Company CV-Library Ltd
Recruiter Reference itjobspost/208226637
Position Location (City) North Leigh, Oxfordshire
County/Area Oxfordshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
If you are a naturally inquisitive problem solver with first class customer service skills then this Software Support Analyst vacancy could be the perfect opportunity for you to join a professional and friendly team at this global software provider. This is an interesting and varied role that will offer you the chance to challenge and expand your technical skills with regular support and training available. Working at this company you will enjoy the benefits of maintaining well-established systems and support processes whilst looking after 1000s of satisfied customers. You will be : * Working with the latest technologies in the library and information industry * Challenging and expanding your technical skills * Working with client tech teams to; install, configure, and integrate our solution as well as deploying and reporting on applications, and, where necessary help to troubleshoot technical issues. * Joining a growing international company with over 30 years’ experience which can open up global career options * Becoming a part of a close and supportive team where you can have real impact * Working alongside both existing and new clients to foster relationships and to scope their upcoming transition To be successful in the role, you will have a knowledge of hosting applications on third party environments e.g AWS. As well as experience of supporting a software application for external customers. You will need to possess strong technical skills particularly around MS SQL, Web Services & API’s (This is not a developer role; more configuration, scripting, integration & implementation, but you will need solid technical skills). Post sales Professional Services delivery experience is also advantageous. If you have all this, and a 'get the job done' hands on approach to helping your team, your client and yourself then this could be the right role for you

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£30000/annum plus bonus
Start Date Required Experience
See listing
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Required Education
Other