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  » Posted on: 01-08-2018

Position or Job Title IT Support Engineer
Company CV-Library Ltd
Recruiter Reference itjobspost/208365706
Position Location (City) Basingstoke
County/Area Buckinghamshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Support Engineer Highly successful 3D medical imaging company based in Basingstoke are looking for a Senior IT Support Engineer to join them. The Company works closely with scientific and clinical centres of excellence around the globe and has forged strong alliances with the major industry vendors. About the Senior IT Support Engineer Role: " Provide 1st to 3rd line technical support to globally based users " Highly available to provide support at the branch offices " Supporting, troubleshooting, and repair for IT equipment and networks and performance improvements and operational efficiency " Provide support for Windows Clients, Server and Networking. " Proven expertise in Office 365, Active Directory, DNS, VPN & DHCP, Group Policy " Excellent troubleshooting and diagnosis skills across all technologies " Preferred experience in Cloud Technologies and Microsoft Azure " Plan and manage systems infrastructure projects " Working with senior engineers on escalated issues. " Mentoring of junior staff. The Candidate: " General support skills (communication, information gathering, problem-solving) " Excellent time management skills " Flexible to travel and work between different offices " Results orientated; sets high standards of performance and with a positive can-do attitude. " A team player who has a collaborative approach and who can also work independently. " Highly effective at building and sustaining relationships at multiple levels throughout the world " Motivated with a desire to seek out process improvements and share ideas. " Strong organisation skills. " Server & LAN/WAN support: 5 years " Technical Support: 5 years Essential skills to have for the Senior IT Support Engineer role " SharePoint " Windows 7 to 10 " MS Office / Office 365/ Microsoft Exchange " MS Server OS / AD / Azure AD " Linux " Virtualisation (VMware) " Security (Antivirus/Anti-Spam) " Switches " Firewalls " VPN " Telephony (PBX / Mobile / VOIP / MDM) " User Support " Investigate / solve problems " Log analysis (cyber / operational) " Microsoft Exchange Salary £45,000k - £50,000K

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£45000 - £50000/a
Start Date Required Experience
See listing
Required Education