|Technical Business Analyst Petersfield £35,000 Per Annum
Feefo is a multi-award winning company, recently recognised by the Sunday Times as one of the fastest growing technology companies in Europe. We work with some of the best known brands to harness the power of customer reviews to generate consumer insight, enhance online visibility, grow sales conversions and provide valuable customer insights and analysis.
The Technical Business Analyst Role The role of the Technical Business Analyst will be to act as a key liaison to the Head of Implementation, Product Owners and Software Development Team in the advancement of Feefo’s SaaS platform.
Spanning the product lifecycle from ideation through to development and support, the role will play a critical part in the elicitation of business requirements, development of viable technical specifications, participation in UAT and communication of deliverables to project stakeholders.
You will have a technical degree and be able to adapt their skillsets readily to gain an in-depth knowledge of the platform’s capabilities, assess product priorities and dependencies, model business requirements through the capture of user stories and UML diagramming, and help in managing the product backlog.
To establish a common understanding of project requirements that address platform needs using contextually-appropriate requirements modelling techniques. Liaison with representatives across business units to find common needs or clarify gaps in aligning project requirements; drive cross-functional prioritisation and planning sessions. Development of comprehensive user stories and logical design diagrams; Close liaison with the Software Development team and UX developers to document system and user interface requirements. To gain an empirical working knowledge of the Feefo platform’s capabilities. To negotiate and build alignment amongst competing parties, ultimately driving teams to a unified decision. To absorb organisational strategy and work with stakeholders to identify and define priorities appropriately. Participate in UAT and Functionality Testing to ensure that acceptance criteria are met and that the outcome meets the defined objectives/expectations.
Answer questions from business users about the features and capabilities of the Feefo platform and planned enhancements.
Requirements for the Technical Business Analyst Role
Degree level in a Computer Science, maths, technical discipline or equivalent work experience. A solid track record as a software business analyst or systems analyst. Requirements gathering and documentation in a consistent, structured fashion. Strong experience in Agile and writing user stories. Outstanding oral and written communication skills, capable of addressing both technical and non-technical audiences at a variety of organisational levels. Excellent influencing and negotiating skills.
If you feel you are suitable for our Technical Business analyst position, please apply now