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  » Posted on: 31-07-2018

Position or Job Title IT Helpdesk/Technician
Company CV-Library Ltd
Recruiter Reference itjobspost/208357240
Position Location (City) Wickham, Hampshire
County/Area Hampshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
The IT Helpdesk / Technician role involves working as part of a dedicated team to build, configure, install, and support quality automated photographic solutions. As an IT Helpdesk/Technician you will be expected to undertake site assessments and surveys, carry out all necessary mechanical and electrical servicing and commissioning of systems and equipment, and ensure detailed reporting and feedback is provided. The Helpdesk / Technician role involves travel to various sites across the UK as well as some international travel and unsociable hours. Additionally, the role involves workshop-based servicing and repairs of photographic equipment, and a large amount of customer support. Main Duties for IT Helpdesk / Technician: * Configuration of IT and photographic equipment. * Installation and servicing of our turnkey solutions within the UK & Europe - Hardware and software. * Technical support (remote desktop, phone, email & face to face). * Maintenance and repair of systems Requirements for IT Helpdesk / Technician: * Ability to work under their own initiative, within established procedures and as part of a team. * A sense of urgency and simplicity, and must possess strong system skills. * Experience in a customer-facing role or with first line support. * Experience of working remotely at client’s sites. * Positive ‘can do’ attitude with polite manner and smart appearance. * Analytical approach and keen problem solving skills. * Demonstrable experience across multiple platforms including Mac OSX, Windows & ideally Linux. * Proven experience in networking - TCP/IP, DHCP, DNS, LAN configuration. * Knowledge of Apache, MySQL and PHP advantageous. * Programming language desirable. * Competency with basic hand tools. * Good working knowledge of H&S practices. * Full clean drivers license & valid passport

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£18000 - £23000/a
Start Date Required Experience
See listing
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Required Education
Other