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  » Posted on: 27-07-2018

Position or Job Title Customer Service Assurance Coordinator
Company CV-Library Ltd
Recruiter Reference itjobspost/208339987
Position Location (City) Birmingham, West Midlands (Co
County/Area West Midlands
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Specialist Computer Centres - SCC is Europe’s largest independently owned IT services group. We have been established for over 40 years, have over 5,000 employees within Europe and a turnover in excess of £3 billion. We deliver innovative, business critical and cost reducing IT solutions to both private and public sector organisations.

We now have an exciting career opportunity for a talented individual to join us at our European Headquarters in Birmingham.

If you are looking to start a career in Customer Services within the IT sector and possess the skills below we want to hear from you!

What we are looking for;

* Someone with a passion for customer service and service improvement

* Previous experience in quality monitoring/process improvement within a service/help desk

* An excellent written and verbal communicator that is well organised and methodical

* Someone who is computer literate and has good Microsoft Word and Excel knowledge

* Someone who is enthusiastic and can work under pressure, be a team player and work on their own initiative

IT experience would be an advantage, however is not essential as training will be provided. We are looking for a candidate who will stand out from the crowd and have the determination to make a difference!

At SCC, we take the security and privacy of your data very seriously, any data we hold will be in accordance with the new Data protection legislation (GDPR) which comes into effect on 25th May 2018.

If you decide to continue with your application it is important that you are aware of our Privacy Policy.

Upon submitting your application, you will receive an automated email which will provide a link to our Privacy Policy, alternatively this can be found on the SCC Careers website, under Recruitment Privacy Policy.

Please note that the email will require a response from you in order to allow SCC to process your data In line with the above

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
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Required Education
Other