|We are looking for a data-driven and methodical applicant to join our long-standing client as a Data & Systems Analyst.
Within this role you will be responsible for the set-up of customer projects on the internal company portal in order to extract and provide analytics, data and insights for customer reports and review meetings. You will also be responsible for supporting internal departments to ensure CRM systems are being utilised correctly.
Offer package: Salary: £26,000 - £30,000 per annum Duration: Permanent Hours: 09:00 - 17:00 Location: Didcot Benefits: Annual bonus based on company performance A fun working environment! Company pension scheme Free parking
Primary duties: • Acting as a master user on the company’s core data capture and reporting system, liaising with internal clients to ensure all issues are dealt with promptly • Bringing knowledge of data to ensure that all programs are set up to deliver end client results accurately and promptly, including thinking about added insights • Ensuring internal users of the system maintain data integrity rules and consistency in security • Ensuring timely creation of field surveys and reporting dashboards to the required client briefs across the team • Managing day-to-day queries and troubleshooting on company data capture and reporting system • Analysis and interpretation of data both online and offline to create bespoke insights • Daily communication with Account Managers to ensure understanding of client setups and requirements • Managing the internal IT ticket system to ensure all tickets raised are dealt with in a timely manner • Generating/developing new ideas for reporting systems to improve speed and appearance of dashboards/reports • Exporting and uploading of data between systems • Providing quarterly operational data for review in Operational Board meetings
You will have: • Experience of online reporting and data capture portal environments; experience of similar CRM systems will be considered (full training will be provided) • Experience in client data solutions demonstrating ability to think through a client’s needs • Experience in managing data and manipulating to deliver required reporting analysis • Experience of Excel with an emphasis of manipulating formula • Experience of Windows and MS Office • Experience writing basic level HTML would be preferable but not essential • Strong logical and numerical skills • Good “can do” attitude, prepared to go the extra mile • Willing and active team player • A fast learner prepared to bring their own thoughts to the process
If you are interested in the Data & Systems Analyst and believe you have the suitable skills and experience to be considered, then please apply.
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job