|Benefits will include
* 25 days holiday
* Company pension
* Private medical insurance
* Subsidised gym membership
* Childcare vouchers
* Company benefits portal
* Share Save Scheme
* Free onsite parking
This role is for an experienced ICT Engineer to join a small team providing support to meet the needs of the business.
Support the design, installation, operation, control and maintenance of all infrastructure equipment within wide and local area networks to meet the needs of the business.
Provide technical support of IT operations and end users, ensuring that agreed service levels are met and all relevant procedures are adhered to.
Ensure the operational problems are identified and resolved, provide appropriate status and other reports to specialists, users and managers
MANDATORY SKILL REQUIREMENTS
Hardware - Support Infrastructure including servers, switches, routers, SAN storage, tape back up, knowledge of HPE Blades, HPE Storage.
Software - Knowledge of VMWare and Windows Server 2008/12/16. Manage system and AV updates. Knowledge of WIN7, WIN 10 and LINUX.
Tools - Experience with back up / business continuity tools. Knowledge of networks –WAN/LAN DNCP, DNS TCP/IP. Configuring user accounts, implementing permissioning.
Misc - Able to produce technical documentation. Able to liaise with 3rd party vendors for support. 5 years experience in IT 2nd/3rd line engineering. Good communications skills.
The candidate must also be eligible for UK MoD clearance for access to the appropriate security level.
DESIRABLE SKILL REQUIREMENTS
Hardware - Knowledge of switches and CISCO routers. Experience with installation, config and maintaining LINUX servers.
Software - Experience of SQL server and Exchange Experience with Data Protector and VEEAM
MASS is an equal oportunities employer