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  » Posted on: 06-08-2018

Position or Job Title Technical Support
Company CV-Library Ltd
Recruiter Reference itjobspost/208047990
Position Location (City) High Wycombe, Buckinghamshire
County/Area Buckinghamshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
This is a full time, permanent position.

Our client a leading digital security organisation are seeking a full time technical support executive. Due to significant sales growth over the past year the technical team are expanding and are keen to develop a new person within the role.

The duties include: • 1st Line Technical support, assisting with system programming for production purposes and preparing quotations. • Have a good understanding of PC’s and platforms • Diagnose a problem and either assist with troubleshooting or forward onto to 2nd line support • Make calls to customers and provide updates with regards to problems • Deal with ad-hoc calls outs • Self-motivated, organised and show a keen interest in the products and customer solutions • Show initiative to work on their own

Special Requirements: • Working knowledge of PC’s & platforms • Ability to understand connected hardware • Basic electronics and wiring

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£22000/annum
Start Date Required Experience
See listing
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Required Education
Other