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  » Posted on: 03-08-2018

Position or Job Title Level 2 / 3 IT Support Technician
Company CV-Library Ltd
Recruiter Reference itjobspost/207686334
Position Location (City) Surrey
County/Area Surrey
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Position: Level 2 / 3 IT Support Technician Location: Surrey Salary: 32-35k Ref: (Apply online only)

Our client is an IT solutions company with an established services division. This division offers a full delivery service of supplying, installing and supporting business information systems to a diverse range of clients. Due to continued growth they are looking to add a Level 2 / 3 IT Support Technician to the team.

What you will be doing The successful candidate will be initially based on the support help desk. The duties will include:- • Resolving 2nd / 3rd line issues reported by our customers using a variety of remote tools • Recording all such calls in the ticketing system • Monitoring customer’s systems and acting on alerts

After a short while ….. • Configuring Servers, both physical & virtual • Building VM environments (mainly VMware) • Attending sites for installations and repairs

Required Skills / Experience • You should bring with you at least 4 years’ experience within a similar environment. • You must possess excellent verbal and written skills and a UK driving licence. • A sound knowledge of Windows 2003/2008/2012/SBS2008 & 2011, Administrative AD experience. Exchange 2007 % 2010, 2013. VMWare 4 and 5, Citrix Xen App, Desktop and Server • Virtualisation competencies in VMWare and or Microsoft and Citrix. Desktop access using Citrix and Microsoft is beneficial. Good knowledge of Cisco IOS, DNS and IP essential. • Windows 7 • Some ADSL router configuration abilities • A good working knowledge of Microsoft Office • A good working knowledge of TCP/IP, network infrastructure, VPN, SQL, Wifi, IP telephony • An ability to work competently under pressure • Good diagnostic skills

Please make sure that your full address and details are included in your application for this role

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£32000 - £35000/a
Start Date Required Experience
See listing
Required Education