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  » Posted on: 20-12-2017

Position or Job Title 2nd Line Support Engineer
Company CV-Library Ltd
Recruiter Reference itjobspost/207080748
Position Location (City) Worcester
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
We are loooking for a 2nd Line Support Engineer based in Worcester, for a 6-month contract, with a minimum 3 month extension looking likely, my client is an organisation inside the public sector.

We are looking for a well-rounded Support Engineer to join their IT team. this will be a mix of BAU and projects Skills:

* A good working knowledge of the Microsoft Windows desktop platform. * Experience in creating and administering user accounts and user groups within Microsoft Active Directory. * A good working knowledge of Microsoft Windows file, folder and network shares permissions. * Practical knowledge/understanding of desktop computing hardware and technologies. * Experience of working with data networks, TCP/IP, DNS, DHCP and Ethernet networking. * Experience of working with utility programs such as anti-virus, anti-spam, backup etc. * Proven experience in supporting main stream desktop applications (e.g. Microsoft Office, etc.). * An understanding of good practices relating to ICT in a enterprise business environment. * Experience supporting Microsoft Exchange user accounts. * An understanding of ITIL and exposure to change management processes would be advantageous.

As a member of the IT Support team, the IT Desktop Technician will provide 2nd level support to users in a mixed full/thin/mobile client environment. The post holder will assist the IT Help Desk with the diagnosis, support and troubleshooting of desktop and software application issues and also with the maintenance and deployment of new IT equipment throughout the Service. The post holder will also provide support as requested on high profile initiatives which require ICT involvement and assistance.

Premier are acting as an employment agency

Required Skills
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Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
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Required Education