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  » Posted on: 18-12-2017

Position or Job Title 3rd Line Support Engineer – Stockport &poun
Company CV-Library Ltd
Recruiter Reference itjobspost/207072152
Position Location (City) Stockport
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
3rd Line Support Engineer - Stockport £46K. Our client based near Stockport, Cheshire is currently looking for a skilled 3rd Line Support Engineer. You will be working for a growing organisation with the following responsibilities: * Managing the Information Technology infrastructure estate, ensuring high levels of availability and system performance. * Implementing change in a robust and secure manner in a highly virtualised environment. * Provide technical support for all existing and new technology used within the Group * Implement, develop and support the desktop, server, SAN and software infrastructure estate * Identify areas for improvement within supported systems by the proactive analysis of incident root causes * Maintain and improve technical knowledge of internal systems and the technical marketplace in which these operate * Act as a technical escalation point for 1st and 2nd line team members in order to resolve incidents and provide resolution * Work with 3rd party suppliers and support teams to resolve escalated incidents related to the IT estate * Monitor and maintain all environments to ensure agreed system availability, performance and security is maintained * Provide technical knowledge, expertise and consultancy on infrastructure project work * Analyse incident trend information to drive change to processes, procedures, systems and services within the Infrastructure team * * This role would suit an enthusiastic Technician, who is keen to work on cutting edge projects, interfacing with all areas of our business.

Technical skills and experience: * Experience of working in an enterprise environment * Advanced knowledge of VMware vSphere & Hyper V * Advanced knowledge of key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365 * Experience of MS SharePoint 2013 * Strong working knowledge of System Centre 2012 including Operations and Virtual Machine Manager & Configuration Manager * Strong understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS * Strong interpersonal skills * Advanced knowledge/experience of IT systems - delivery, maintenance and support * Strong understanding of ISS and Application Web Services & Group Policy * MCSE qualified * VMWare and/or Hyper V Certification Desirable experience * ITIL qualified * Experience of Cisco UCS hardware (preferred)

3rd Line Support Engineer - Stockport £46K

If you are interested in this position, please send your CV or call (Apply online only) for more information.

3rd Line Support Engineer - Stockport £46K

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£40000 - £46000/a
Start Date Required Experience
See listing
Required Education