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  » Posted on: 18-12-2017

Position or Job Title Oracle ERP Application Manager - London
Company CV-Library Ltd
Recruiter Reference itjobspost/207069553
Position Location (City) London
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Reporting to the Head of Enterprise Technology, this you will be responsible for ensuring continuous availability and operational integrity of the enterprise finance and HR systems.

You will lead, manage and encourage a team of five Oracle applications support professionals and guide them in providing a reliable and trusted level of operational support for the business.

As the team’s day to day manager you will be responsible for prioritising and assigning individual team member’s workload, with regard to Support, Systems Upgrades and Maintenance, Incremental Development and Project commitments.

Key responsibilities and accountabilities • Achieves the above by managing both Technical and Functional roles which include Technical Application Developers and Functional Support Analysts (Oracle Apps and Hyperion). • Works closely and agrees plans with the Enterprise Delivery and Technical Customer Management functions. • Maintains a fault/upgrade list for all Oracle Finance and HR Applications with clear priorities assigned. • Allocates and prioritizes work to the Support Team. • Supports the ongoing changes to integration and configuration of Oracle Finance and HR Systems to accommodate ongoing development. • Agrees and coordinates actions with other support and development staff. • Monitors work and take corrective action where required. • Manages a continuous improvement program whereby technical or user processes are improved/enhanced where it is of tangible value to the business. • Project Manages developments relating to continuous improvement. • Reports status to management of outstanding issues, costs, timescales, etc on a regular basis. • Defines service levels and agree these with business customers. • Monitors issue report logs to ensure issues are being resolved within acceptable timescales. • Ensures cover for commercial systems during core office hours and co-ordinates any planned down-time. • Manages the Oracle Applications Support Team which includes their day to day activities, recruitment of new members, coaching, development of skills and staff performance management. • Accepts new builds to make sure they are operationally fit for purpose, robust and stable. • Implements agreed improvements/changes to the system as required by the business. • Maintains rigorous regression test and configuration environment. • Assists in the definition of standards for common team activities. • Leads the system audit process. • Responsible for liaising with the Oracle Applications DBA to determine the prioritisation and assignment of DBA workload and tasks to be performed

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£70000 - £85000/a
Start Date Required Experience
See listing
Required Education