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  » Posted on: 15-12-2017

Position or Job Title 1st Line IT Support /Service Desk Analyst/Desktop
Company CV-Library Ltd
Recruiter Reference itjobspost/207065021
Position Location (City) Wimborne
County/Area Greater Manchester
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
1st Line IT Support /Service Desk Analyst/Desktop Support

Are you an ambitious individual with a passion for computers and technology? Will you demonstrate a willing attitude to resolving internal IT issues and use your IT skills to provide support to users?

You will be required to provide 1st Line end user support and perform routine administrative functions of the IT Department, supporting 3 key members of the team: IT Manager, Technical Support Analyst and Systems Programmer.

Requirements: * Some basic experience working in an IT Support related role or IT related education * An interest in IT, computers and technology * Excellent administration skills * Good communication skills and ability to build good relationships with colleagues and teams * With CompTIA A+ or similar. Responsibilities: * Act as first line support for client support and technical issues * Administration of company data storage * Administration of software licensing * Deploy workstations and virtual machines, including installation of applications, configuration and training * Generation of IT documentation in line with ISO 9001 requirements * Assist with upgrades and new system implementations

Working Hours: 08:30-17:00 Monday to Thursday, 08:30-15:45 Friday (45 min lunch 12:30-13:15) Salary: up to £23,000 p.a. depending on experience Benefits: 5 weeks holiday plus bank holidays, Contributory Pension Scheme matching up to 5% of basic salary, Free parking, Free tea and coffee, Death in service benefit after 1 year's service

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£23000/annum
Start Date Required Experience
See listing
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Required Education
Other