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  » Posted on: 22-12-2017

Position or Job Title Desktop Support Analyst (VIP/Executive Support)
Company CV-Library Ltd
Recruiter Reference itjobspost/207035176
Position Location (City) London
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Desktop Support Analyst – Central London – £30,000 to £35,000 per year

The Opportunity: This is an excellent opportunity to work as a Desktop Support Analyst, supporting the Senior Executives for a global company based in central London. Interviews will be held in January 2018 with a view to starting in February 2018.

Skills and Experience: The Desktop Support Analyst role will focus heavily on the VIPs and providing 1st/2nd line support. * Experience supporting Senior Executives, on the phone and face-to-face * Experience providing 1st/2nd line support to Windows desktop technologies * Experience working within SLAs and providing the very highest level of service * Knowledge of ITIL Service Delivery processes is a plus * Excellent Senior Stakeholder Management skills * Holding some formal Microsoft certifications would be useful (i.e. MSCDT, MCP, MCSE) * Good around technical knowledge of operating systems, software, hardware and Networks * Candidates will also need a current and valid EU Driving Licence for visiting sites and locations in and around the London area – a company car is provided.

Role and Responsibilities: The Desktop Support Analyst will focus on providing the highest possible level of service, over the phone and face to face. They will be responsible for fixing 1st and 2nd line issues and also making sure any other technical issues are escalated and resolved in a timely manner. You will be tasked with providing dedicated support to VIP’s and End-Users across multiple operating systems, business applications and associated technology at their prestigious offices located in Central London.

Applications: To learn more about this newly created role working at the heart of client’s head office and senior management team out of their central London offices; please call and speak with Edward here at ISR in our London offices or please email me a copy of your very latest CV or online profile for an immediate call back

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£30000 - £35000/a
Start Date Required Experience
See listing
Required Education