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  » Posted on: 30-11-2021

Position or Job Title Onsite Support Engineer
Company CV-Library Ltd
Recruiter Reference itjobspost/215280775
Position Location (City) London
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Role: Onsite Support Engineer

Salary: Up to £40,000 basic salary

Location: London

CPS Group UK are recruiting for an Onsite Support Engineer to join an award-winning Managed IT and Cyber Security Services Company.

You will provide onsite technical support to their contract customers, for desktop/laptop/printer/application issues and installations as well as basic network/server troubleshooting and administration. You will communicate with the customer and manage technical queries in line with customer specific SLA's.

Duties and Responsibilities:

Provide 1st and 2nd line onsite and remote technical support services Prioritise, progress and resolve technical queries and service requests assigned to the individual in accordance with standard and customer specific service level agreements You will be responsible for completing specific technical projects and non-standard requests as directed by the Service Delivery Manager e.g. projects, deployments, installs, moves, adds and changes

Skills and experience required:

Experience of working in an MSP or enterprise environment Working knowledge of IT infrastructure support working across a range of up to date technologies including desktop/laptop/printer hardware, Office 365, Exchange, Windows 10, Active Directory, Apple OSX and iOS, deployment technologies SCCM/WSUS/MDT. Experience supporting and troubleshooting basic network & server issues

If this role sounds right for you and you'd like to know more then please contact Aimee on (phone number removed) or send an updated CV to (url removed)

By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://(url removed)/company-policies

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£35000 - £40000/a
Start Date Required Experience
See listing
Required Education