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  » Posted on: 29-11-2021

Position or Job Title Application Support Specialist - Leeds - £4
Company CV-Library Ltd
Recruiter Reference itjobspost/215271566
Position Location (City) Leeds, West Yorkshire
County/Area West Yorkshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Senitor are pleased to be working with a leading business in the construction field, as they are looking for an Application Support Specialist to join their growing IT Services function. The role will be based primarily from their Leeds site however there may be flexibility based on location and they are offering a hybrid approach with some home-working.

The successful applicant will join the business' successful 3rd Line team, so applicants should have previous, demonstratable experience in a 3rd Line Application Support role.

Responsibilities include:

Incident / Problem resolution and request fulfilment Monitoring and tuning of Application performance Application upgrades and patches Service Transition and Introduction Application and Integration Layer Event Management Project support A key focus on customer service to the business Training and mentoring of colleagues and junior members of the team Acting as the escalation point for 1st and 2nd line members of the team Configuring applications and software Troubleshooting and resolving issues

Skills/Experience required:

Experience working in an Application Support role or similar Supporting iPaaS integration platform (such as Snaplogic) Experience and knowledge of supporting and configuring ERP applications Cloud-based technologies Knowledge of IT Service Management processes (i.e. Change, Incident, Service Transition, Problem management) Experience in a customer-facing role and excellent communication skills.

If this role sounds interesting to you, please apply now for consideration! Alternatively if you'd like more information about the role, please contact Charlotte Attwood on (phone number removed) or by email - (url removed)

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£40000 - £50000/a
Start Date Required Experience
See listing
Required Education