IT Jobs Post New Recruiter New Job Seeker Job Seeker Login Recruiter Login Advanced Search Home Advertise Jobs Site map Contact Us
Change Analyst Jobs IT Recruitment and UK Job Vacancies from IT Jobs Post
Job Seeker Desktop New Job Seeker Job Seeker Login Advanced Job Search    
Search Results Search Results
  » Posted on: 26-11-2021

Position or Job Title Change Analyst
Company CV-Library Ltd
Recruiter Reference itjobspost/215264471
Position Location (City) Peterborough
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
CHANGE ANALYST Interaction are pleased to offer this exciting change analyst role on behalf of our fast growing and innovative Peterborough based Client. This role is temporary (6 months) to permanent with an hourly rate of £14ph. This role has the option of working from home, with the exception of 1 day in the office per month. MAIN PURPOSE OF JOB · Day to day administration of changes and releases, maintaining an accurate record of all related activity. · Accountable for the review of Change Requests, checking for compliance against defined processes and running the Change Advisory Board (CAB) for progression or rejection of the change.  · Internal process development and improvement to maintain best practices and enable delivery of the required service levels.  · Work closely with internal and external stakeholders to ensure the quality of service and adherence to contractual obligations.  · Create and submit weekly and monthly SLA performance and activity reporting.  · To oversee the creation and submission of Post Implementation Reviews with appropriate follow on actions.  · Identify improvement opportunities to reduce failed and unauthorised changes and attain a high level of successful completion.    KNOWLEDGE AND EXPERIENCE · ITIL v4 Foundation certified or demonstrable understanding of Service Management methodologies and best practice (essential).  · Innovative thinking, in terms of service quality and improvements within the boundaries of our clients limits (resource, budgetary, legal etc.)  · Previously used an ITSM tool and a document repository (e.g. SharePoint).  · Ability to produce analytical and performance reporting for customer consumption.  · An understanding of all of the Service Delivery departmental operations, systems, processes and structure.  · Previous experience in owning or contributing to key business processes.  · Experience of running, or being present at, a Change Advisory Board meeting.  PERSONAL ATTRIBUTES · Excellent organisational, analytical and problem solving skills.  · Passionate, professional, with a proactive and a can-do attitude at all times.  · Confident in liaising with internal and external customers at all levels on a one-to-one and group basis.  · Perform to high standards whilst working under pressure and to deadlines.  · Good time management skills in order to fulfil workload and meet customer SLAs .  · Learning Based agility.  · Good interpersonal skills - ability to liaise with personnel at all levels and adapt style accordingly.    To Apply for this role or make an enquiry, please send your CV to (url removed)

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
See listing
Required Education